What We Collect and Why We Collect It
When you open an account with ek447, we collect the details you provide directly — your name, contact number, and the payment method you choose, whether that is bKash, Nagad or Rocket. We also collect transactional data tied to each deposit or withdrawal so we can
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verify your wallet and process payments accurately. Device data, such as browser type and mobile operating system, is collected automatically to keep your session working correctly across logins. We do not collect more than we need. Payment records linked to bKash, Nagad and Rocket transactions are
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retained only as long as necessary for account reconciliation and to meet any applicable regulatory requirements in the regions where our service is available. We do not sell your data to third parties. We may share information with payment processors — such as the gateways that
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handle bKash and Nagad transfers — strictly to complete your transaction. Any third party we work with is required to handle your data in line with this policy. If you have questions about a specific data point we hold, you can contact our support team and
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we will confirm what is on record for your account. Availability of our service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.